Terms and Conditions

Effective January 1, 2026

Advanced San Clemente Concrete Company, sanclementeconcretecompany.com, team@sanclementeconcretecompany.com

Agreeing to these terms

These terms cover your use of the Advanced San Clemente Concrete Company website and any estimate, quote or work you get from us. By using the site, asking for an estimate or booking a job, you agree to them, so please read them before you hire us.

When we sign a written agreement or estimate for your job, that document goes with these terms. If the two ever disagree, the signed document for your job wins, because it covers the specific details of your property and your pour.

What we do

We're a concrete contractor in San Clemente, CA, and we pour and repair driveways, patios, walkways, garage floors, pool decks, steps, retaining walls, footings and foundations for homes and businesses in San Clemente and the cities around it. You can see the full list of services on our home page and read more about our crew on our About page.

Descriptions, photos and examples on this site are general information about the trade. They aren't a promise that your job will look or cost the same, because every site has its own soil, slope and access.

Estimates and pricing

Estimates are free, we give them at your property, and you're under no obligation to hire us afterward. We come out because the price depends on what we can see on site, such as the size of the area, how much old concrete has to come out, how much digging and base work the ground needs, access for the truck and the finish you pick.

An estimate is our best figure for the work it describes, based on what we can see before we start. Sometimes we find things only once the old slab is out or the ground is open, like soft or wet subgrade, which is the dirt the slab sits on, buried roots, old concrete thicker than expected or pipes nobody knew about. If that happens, we stop and talk with you first, and any change to the scope or price is agreed in writing before we go on.

Changes you ask for after we've agreed on the job, like a bigger patio or a different finish, can change the price and the schedule. We'll tell you what the change does to both before we make it.

Scheduling, weather and cancellation

We schedule your job when we've agreed on the work, and we'll give you a start date and an idea of how long you'll be without your driveway or patio. Concrete depends on the weather and on the ready-mix supplier, so we may move a pour day if rain, heat or a delivery problem would hurt the finished slab, and we'll let you know as soon as we can.

If you need to reschedule or cancel, call us at (949) 312-6327 as early as possible. If you cancel after we've ordered materials, booked a pour or started work, you'll owe us for what we've already spent or done, as set out in your written agreement.

Payment terms

The payment schedule for your job, including any deposit and when the balance is due, is written in your estimate or agreement. Unless that document says otherwise, the final balance is due when the work is done.

If a payment is late, we may pause work until it's paid, and you may owe reasonable collection costs where California law allows. Ask us before the job starts if you have questions about how to pay.

What we need from you

We need clear access to the work area on the days we're scheduled, and we need to know about anything underground you're aware of, like sprinkler lines, drains or private wiring. If your homeowners association has to approve the work, getting that approval is up to you unless your agreement says we'll handle it.

New concrete needs time to cure, which is the wait while it hardens and gains strength before it can take weight. Please keep people, pets and vehicles off the slab for as long as our crew tells you, because damage from early use isn't something we can cover.

Our guarantee and what it doesn't cover

We're fully licensed and insured, and we stand behind our work with a satisfaction guarantee. If something about our workmanship isn't right, call us and we'll come look at it and make it right.

Concrete can still get small hairline cracks as it dries and as the ground moves, even when the job is done well. We cut control joints, which are planned grooves that give the slab a place to crack where nobody sees it, but hairline cracks, small color differences and surface wear from use or weather are normal for concrete and aren't defects.

Our guarantee doesn't cover damage from things outside our control, like earthquakes, flooding, tree roots, heavy equipment the slab wasn't built for, deicing products, poor drainage from work we didn't do, or changes and repairs made by someone else. Apart from any written warranty in your agreement, we don't make other promises about our work, and to the extent California law allows, we disclaim implied warranties.

Limits on our liability

To the extent the law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. We aren't responsible for indirect losses, like lost use of your property, lost income or other consequential damages.

Nothing in these terms limits liability that California law doesn't allow us to limit, such as for our own gross negligence or intentional wrongdoing.

Using this website

The information on this site is general and is meant to help you understand concrete work before you call. It isn't engineering or legal advice for your property, so check permit and HOA rules for your own job before you rely on anything here.

Text, photos and design on this site belong to Advanced San Clemente Concrete Company. Please don't copy or reuse them without asking us first.

Settling disagreements

If you're unhappy with anything, call us or reach out through our Contact page first, because most problems get settled faster by talking them through on site. We'll look at the issue and try to work out a fair answer with you.

If we can't settle it that way, either of us can take the matter to small claims court or to the state courts in Orange County, California.

Governing law

These terms and any work we do for you are governed by the laws of the State of California.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one that applies. A change won't alter a written agreement we've already signed for your job unless we both agree to it.

Questions about these terms

If anything here isn't clear, call us at (949) 312-6327 or send us a message through our Contact page, and we'll explain it before you book.