Privacy Policy
Effective January 1, 2026
Advanced San Clemente Concrete Company, sanclementeconcretecompany.com, team@sanclementeconcretecompany.com
Who we are and what this policy covers
Advanced San Clemente Concrete Company is a concrete contractor in San Clemente, CA. This policy explains what information we collect when you use our website, what we do with it, how long we keep it and what choices you have.
It covers every page of this site, starting with our home page, and the information you send us through our contact form, by phone or by email. It doesn't cover other websites we link to, because those sites run under their own privacy policies.
Information we collect
When you fill out our estimate or contact form, we collect what you type into it. That usually means your name, phone number, email address, the address of the property and a description of the work you want done. If you call or email us, we keep the details you give us so we can answer you and schedule an estimate.
When you browse the site, we and the services that run it may collect basic technical information automatically. This can include your device and browser type, the pages you visit, how long you stay, the site that sent you here and a general location based on your internet address. We use this to see which pages people find useful, not to identify you personally.
We don't ask for payment card numbers, Social Security numbers or other sensitive information through this website, so please don't send them through the form.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. Our site and the analytics tools behind it may use cookies to count visits, see how people move through the pages and keep the site working properly.
You can block or delete cookies in your browser settings. The site will still work if you do, though some counts and features may not.
How we use your information
We use the information you send us to reply to your request, come out for an estimate, plan and do the work, and follow up about the job. We also use general site traffic information to fix problems and improve the pages.
We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing.
When we share information
Our contact form is run by an outside form service, and our site uses outside hosting and analytics providers. They handle your information only so they can provide those services to us.
We may also share information when the law requires it, to protect our rights or safety or someone else's, or if the business changes hands. Otherwise, your details stay with us.
How long we keep it
We keep your contact and job details for as long as we need them to answer your request, finish your project and keep normal business and tax records. If we never end up working together, we delete inquiry details once we no longer need them.
Analytics information is kept in summary form and is deleted on the schedule set by the provider that collects it.
How we protect it
We limit who on our team can see customer information and use reputable providers to run the site and the form. No website or email system is completely secure, though, so we can't promise that information sent over the internet will never be exposed.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time. We'll do what you ask unless we need to keep a record for legal or tax reasons, and we'll tell you if that's the case.
If you live in California or another state that gives residents added privacy rights, we'll honor the requests that apply to you. We may need to confirm who you are before we act on a request, so that we don't hand your information to someone else.
Children's privacy
This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site or the way we work changes. The current version will always be on this page, and continuing to use the site after a change means you accept the updated policy.
How to raise a privacy question or concern
If you have a question about this policy or want to make a request about your information, call us at (949) 312-6327 or send a message through our contact page. We're available Monday through Friday from 8 AM to 11 PM and Saturday and Sunday from 7 AM to 11 PM.
To learn more about who we are and how we work, visit our About page.